Shipping Policy

This Shipping Policy explains how Lacoste processes and delivers orders. We aim to provide transparent information in accordance with European consumer protection regulations.

1. Order Processing Time

Orders are typically processed within 1–3 business days (Monday to Friday).

Orders are not processed on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed.

2. Estimated Delivery Times

Estimated delivery times vary depending on your location:

• Europe: 5–10 business days
• International: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or unforeseen circumstances.

3. Shipping Costs

Shipping costs are calculated at checkout and depend on your location and selected shipping method.

In some cases, we may offer free shipping promotions.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 1–3 business days to update.

5. Customs, Duties, and Taxes

For customers located within the European Union, prices typically include applicable taxes.

For orders shipped outside the EU, customs duties, taxes, or import fees may apply depending on your country’s regulations.

Customers are responsible for any applicable customs fees.

6. Incorrect Address

Please ensure your shipping address is accurate at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your address, please contact us as soon as possible at support@lacosteoficial.store.

7. Lost or Delayed Packages

If your order is delayed or appears lost, please contact us at support@lacosteoficial.store.

We will work with the shipping carrier to resolve the issue.

8. Delivery Issues

If your order arrives damaged, incomplete, or not received, please contact us within 48 hours of delivery confirmation.

Please include your order number and photos if applicable.

9. Contact Information

If you have any questions about shipping, please contact us:

Email: support@lacosteoficial.store

Store Name: Lacoste

Last updated: April 8, 2026