Privacy Policy

This Privacy Policy describes how Lacoste ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

1. Information We Collect

When you visit our website, we may collect certain information automatically, including:

IP address
Browser type
Time zone
Device information
Pages viewed
Referring websites
Interaction with the website

When you make a purchase or attempt to make a purchase, we may collect:

Name
Billing address
Shipping address
Payment information
Email address
Phone number

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Communicate with you
Provide customer support
Improve our website and services
Prevent fraud and security risks
Comply with legal obligations
Send marketing communications (only with your consent)

3. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

Your consent
The performance of a contract
Compliance with legal obligations
Our legitimate business interests

4. Sharing Your Personal Information

We may share your personal information with trusted third parties to help us operate our business, such as:

Payment processors
Shipping providers
Analytics services
Email marketing platforms
Hosting providers

These third parties only receive the information necessary to perform their services and are required to protect your data.

5. International Data Transfers

Your information may be transferred to and processed outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your personal data, such as Standard Contractual Clauses approved by the European Commission.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements.

7. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

To exercise these rights, please contact us at support@lacosteoficial.store.

8. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.